Lead Medical Support Assistant

Veterans Health Administration
Johnson City, TN On-site Full-time $53,232–$69,203/yr
Posted 3 days ago Last checked by Jobs.best today
Apply on Veterans Health Administration’s website
Workplace On-site
Employment Full-time
Location Johnson City, TN
Salary $53,232–$69,203/yr
Career field Office & admin
Matched occupation Customer Service Representatives
Posted Sep 18, 2026
Source USAJobs (federal)

About this role

The incumbent serves as Lead Medical Support Assistant (Lead MSA) in the Business Office Inpatient Care Section as part of an interprofessional healthcare team. Lead MSA provides support across multiple ancillary and interprofessional clinics and determines the needs of the Veteran/caregiver. The lead MSA plays an integral role in achieving first-contact resolution through Veteran-centered delivery of care and is responsible for routing clinical questions to appropriate clinical staff.

Role content above is provided by Veterans Health Administration via USAJobs (federal). Applying continues on the employer’s own website.

Career context

This opening is matched to the official occupation below so you can compare it with current U.S. labor-market data.

Office & admin
$44,770US median annual pay
-5.5%Projected growth · decline
341,700Annual openings
2.6MCurrently employed

The employer range is about 37% above the $44,770/yr national median for the matched occupation.

Career statistics describe the occupation nationally and are not the salary or forecast for this specific job.

Explore this career Salary by location Compare careers

Similar jobs

More openings matched to Customer Service Representatives.

Browse more live jobs