Hotel, Motel, and Resort Desk Clerks
Information clerks perform routine clerical duties, maintain records, collect data, and provide information to customers.
Is hotel, motel, and resort desk clerks a good career?
It scores 16/100 and ranks #480 of 825 occupations on pay, growth, employment and openings. Here's what the federal data says, with no editorializing.
Advantages
- High volume of openings — about 43,600 a year
- No college degree typically required to enter
Possible tradeoffs
- Pays below the U.S. median wage ($35,070 vs $61,390)
What hotel, motel, and resort desk clerks earn
Wages: BLS OEWS May 2025Pay is a range, not a number. Half of U.S. hotel, motel, and resort desk clerks earn between $29,810 and $38,100 a year.
Best-paying states
Best-paying metros
Strongest employment concentration
Live hotel, motel, and resort desk clerks jobs
No live hotel, motel, and resort desk clerks openings yet
When the jobs.best ATS feed launches, verified hotel, motel, and resort desk clerks openings will appear here — each shown against the $35,070 national median. Nothing here is placeholder.
No placeholder listings · nothing inventedHow to become a hotel, motel, and resort desk clerk
- Typical education
- High school diploma or equivalent
- Work experience
- None
- On-the-job training
- Short-term on-the-job training
- Outlook
- Employment is projected to grow decline through 2034.
Education
Although candidates for most of these positions usually qualify with a high school diploma, human resources assistants generally need an associate’s degree. Regardless of whether they pursue a degree, courses in word processing and spreadsheet applications are particularly helpful.
Training
Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and includes learning about government programs and regulations.
Advancement
Some information clerks may advance to other administrative positions with more responsibilities, such as secretaries and administrative assistants. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.
Important qualities
Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.
Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.
Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively to establish positive relationships.
Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.
Related occupations
How much do hotel, motel, and resort desk clerks make?
The national median wage is $35,070 a year, with the middle half earning between $29,810 and $38,100 (BLS OEWS May 2025).
Is hotel, motel, and resort desk clerks a good career?
On the Jobs.best index it scores 16 of 100 and ranks #480 of 825 occupations, weighing pay, growth, employment and openings. Employment is projected to change +3.7% through 2034.
What education do you need to become a hotel, motel, and resort desk clerk?
The typical entry-level education is high school diploma or equivalent.
Where do hotel, motel, and resort desk clerks earn the most?
Among states, Hawaii pays the highest median ($59,110). Local pay for every state and metro is below.