Concierges
Concierges help people at hotels, apartments, or office buildings with a variety of personal services.
Is concierges a good career?
It scores 11/100 and ranks #676 of 825 occupations on pay, growth, employment and openings. Here's what the federal data says, with no editorializing.
Advantages
- No college degree typically required to enter
Possible tradeoffs
- Pays below the U.S. median wage ($38,950 vs $61,390)
- Slower-than-average projected growth (+2.3%)
What concierges earn
Wages: BLS OEWS May 2025Pay is a range, not a number. Half of U.S. concierges earn between $35,660 and $47,350 a year.
Best-paying states
Best-paying metros
Strongest employment concentration
Live concierges jobs
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- Typical education
- High school diploma or equivalent
- Work experience
- None
- On-the-job training
- Moderate-term on-the-job training
- Outlook
- Employment is projected to grow slower than average through 2034.
Education
A high school diploma or equivalent is typically required for entry-level concierge positions. High school students interested in becoming a concierge may benefit from taking classes or participating in internships or jobs related to hospitality or customer service.
Some prospective workers might choose to take college courses or earn an associate’s degree in hospitality management or a related field.
Training
After they are hired, concierges typically receive on-the-job training. During this time, new concierges may work with more experienced concierges to learn the tasks required of their position.
Important qualities
Communication skills. Concierges interact with people every day. They must be able to clearly convey information and ideas in a way that others understand.
Customer-service skills. Concierges regularly provide information and assistance to others. It is important that they remain calm and professional, especially when dealing with difficult people or situations.
Interpersonal skills. A major part of a concierge’s job is making others feel comfortable. Concierges must establish trust with clients and respond well to their questions and concerns.
Organizational skills. Concierges are often in charge of managing several tasks at the same time, which requires excellent skills in coordinating arrangements.
Problem-solving skills. Concierges must be able to anticipate and address complaints, issues, or needs of their clients, customers, and guests.
Related occupations
How much do concierges make?
The national median wage is $38,950 a year, with the middle half earning between $35,660 and $47,350 (BLS OEWS May 2025).
Is concierges a good career?
On the Jobs.best index it scores 11 of 100 and ranks #676 of 825 occupations, weighing pay, growth, employment and openings. Employment is projected to change +2.3% through 2034.
What education do you need to become a concierge?
The typical entry-level education is high school diploma or equivalent.
Where do concierges earn the most?
Among states, Hawaii pays the highest median ($60,090). Local pay for every state and metro is below.