Computer Systems Analysts

Education

Computer systems analysts typically need a bachelor's degree in computer and information technology or a related field, such as mathematics. Because these analysts are involved in the business side of an organization, taking business courses or majoring in management information systems may be helpful. Some employers hire job candidates who have liberal arts degrees and have gained programming or technical expertise elsewhere.

Some employers prefer applicants who have a master’s degree in business administration (MBA) with a concentration in information systems. For technically complex jobs, a master’s degree in computer science may be more appropriate.

Systems analysts may take continuing education courses throughout their careers to stay abreast of new technology. Technological advances are common in the computer field, and continual study is necessary to remain competitive.

Systems analysts also must understand the industry they are working in. For example, an analyst working in a hospital may need a thorough understanding of healthcare plans and programs such as Medicare and Medicaid, and an analyst working for a bank may need to understand finance. Having industry-specific knowledge helps systems analysts communicate with managers to determine the role of the information technology (IT) systems in an organization.

Advancement

With experience, systems analysts may advance to become project managers and lead a team of analysts. Some eventually become IT directors or chief technology officers.

Important qualities

Analytical skills. Analysts must interpret complex information from various sources and decide the best way to move forward on a project. They must also figure out how changes may affect the project.

Business skills. Analysts design and implement computer systems or upgrade existing systems to meet an organization’s business goals. Analysts must have a thorough understanding of their organization’s business objectives in order to meet its needs.

Communication skills. Analysts work as a liaison between management and the IT department and must explain complex issues in a way that both understand.

Creativity. Because analysts are tasked with finding innovative solutions to computer problems, they must be resourceful and use ingenuity in their work.

Detail oriented. Analysts study an organization’s computer systems and must pay attention to the minutiae to find areas of inefficiency or error.

Organizational skills. Analysts may coordinate work with different areas of an organization and must keep track of many tasks and deadlines to ensure that projects proceed according to plan.